The Dispute Resolution program is made up of Jury Members and a Jury Arbitrator. Jury Members can be approved talent freelancers, clients, core team members, investors, or other community members who are committed to and invested in the Braintrust platform. Should a dispute require a judgment, three Jury Members are randomly selected from the pool to weigh in on the decision. In addition, Jury Members may be called to be eyewitnesses. Eyewitnesses weigh in on subjective statements based on their expertise. For example, a claimant may say something like “The content writer should have been able to complete more output based on the time he invoiced me.” Three eyewitnesses would be called to make a judgment on that statement as to whether it was reasonable or unreasonable. Jury Members serve a one-year term and are self- volunteered.
Another crucial member of the Dispute Resolution Program is the Jury Arbitrator. Jury Arbitrators are elected through the off-chain Braintrust Governance process and serve a 6-month term. They do not issue rulings but walk claimants and disputants through the process, organize the claims and counterclaims, recruit eyewitnesses, and randomly assign jury members to serve for a specific claim.
Jury Members and the Jury Arbitrator earn 5 BTRST tokens for volunteering and an additional 50 BTRST for completing a training course on Braintrust Academy. Should Jury Members or eyewitnesses are called to make judgments on a dispute, they earn an additional 100 BTRST tokens for each case. Jury Arbitrators earn an additional 300 BTRST tokens for each case.