✅ What is the AI Interview Retake Limit setting?
This feature allows Admins to control how many times a candidate can retake an AI interview for a given job.
You can choose from the following limits:
- No retake (candidates cannot try again)
- 1, 2, or 3 retries
Unlimited retries
⏱️ Only completed interviews count toward the retake limit. Incomplete attempts under 2 minutes do not count.
📸 Admin view of retake setting:
🛠 Where do I set the company-wide retake limit?
Admins can go to Settings > Admin > AI Interview Settings and choose the company default.
You can also choose to Allow job-level overrides — enabling individual recruiters to customize this per job.
🧑💼 What if I want different retake rules for different jobs?
If the “Allow job-level override” box is checked, recruiters will see the retake limit option during job setup and can tailor it per role.
📸 Job-level retake override in action:
🔐 Who can change retake limit settings?
- Admins can set company-wide defaults and toggle the override option.
- Recruiters can adjust the limit during job setup only if job-level override is enabled.
🔄 What happens when a candidate hits the retake limit?
They will see a message explaining they’ve reached the limit and will no longer be able to take the interview again with the same email address.
⚠️ How are retakes shown in the UI?
If a candidate completes multiple interviews for the same job, AIR will flag them in two places:
1. Interview Table
An alert icon (⚠️) will appear next to their name.
Hovering over the icon will show: “Multiple interview attempts”
2. Scorecard View
The same icon and label will appear in the left-side panel under candidate info.
🔒 Note: This flag is not visible on externally shared scorecards.
If you have any questions or need help configuring your retake settings, please reach out to your Braintrust AIR support contact.