Before you can access the Withdrawal Form and withdraw your BTRST tokens, you must first take a required course on Braintrust Academy.
If you have completed the course, and are still getting this message please first log out and log back in. If that is still not working, please return to the course and download your completion certificate and email it to email@example.com.
There have been a few dozen reports of users unable to get to the withdrawal form after completing the course. However, the majority have been solved with a refresh/log-out and log-in. The Development node of Braintrust is investigating for the remaining users. There is an override to this requirement, so another network contributor will be able to assist.